What are the skills the best fundraisers have?
My recent posts about advice visits and asking donors their impressions are all about listening.
"Listen your way to the gift."
Did you know that listening is actually a gift to the other person?
And who really listens any more?
Advice Visits are based on the old adage:
"If you want someone to give you advice, just ask for money.
If you want money, then ask for advice."
Asking prospective donors for their opinion and guidance always helps to create a closer relationship between the donor and your organization.
And we all know that good fundraising is all about INVOLVING the donor -- not just ASKING for money.
So Advice Visits are part of any good sustainable fundraising program.
Advice Visits practice one of my favorite fundraising rules:
"Treat donors like real people, not like pocketbooks. Ask them for MORE than just money."
I'm about to reveal my Golden Formula for opening a donor's heart to my cause.
I also use this to find out what a donor is thinking about my presentation.
I use these 4 words all the time - and I get terrific benefits and feedback! I can't tell you how valuable they have been to me.
It's a very simple, single question. And it is guaranteed to evoke a response from your donor that tells you where he stands.
But more importantly, it generates the donor's own thinking about your issue.
It encourages him to ponder your presentation, to digest your material, to think about it, to react to it. It encourages him to embrace what you have just said.
Here is my key to success.
I ask this Golden Question:
"What are your impressions? . . . .
And then I shut up and listen carefully.
This question encourages the donor to think more deeply about what you've presented. She is not going to get hot and bothered about your cause just by listening to YOU do all the talking.
I wrote about Advice Visits in my newsletter this week. (if you are not a subscriber, you can sign up here.)
I have used Advice Visits time and time again. They are based on the old adage:
"If you want money, ask for advice.
If you want advice, ask for money."
Rule One: Make Sure You Are Interesting, Not Boring
As you tell your person about your cause and seek his advice, you should be watching carefully for his reaction.
If your prospect seems to not be very interested in your cause, then you should not drag on.. If you are perceived as boring or droning on and on, you will never be welcomed back!
The kiss of death for any fundraiser is to be boring. You are the one listening, not talking!
It's a must read- especially for beginning fundraisers who need to understand the rules of the game. Unfortunately, many program officers of foundations act like it's their money to give away and can be awfully high-handed to grant seekers.
The article shares story after story of inappropriate behavior by the grant officers. The most blatant is the corporate giving officer who called to tell the fundraiser that their proposal had been received and was under review. This person then proceeded to ASK the fundraiser for a $250 contribution to a cause she personally supported. As we say in the south, "Lord have mercy!"
One of my favorite blogs (For Impact) is talking today about making fundraising calls.
I hear so many times how excited my friends are when they manage to actually get the appointment.
In their excitement, they forget about planning the details of the visit.
I remember years ago when I was a beginning fundraiser at Duke University. I was walking down the street with the VP for Development at Duke. He was going to accompany me on a fundraising visit.
I was pretty excited but also nervous because he was the head honcho. And I will never forget what he asked me: "what are your goals for this visit?"